Friday, April 26, 2013

Randolph Morris 67" Slipper Tub 7" Rim Drillings LG67SL7WSIAC

Randolph Morris 67" Slipper Tub 7" Rim Drillings LG67SL7WSIAC

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Randolph Morris 67

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Product Description

This 67 Inch Slipper claw foot bathtub includes feet with purchase. The tub is made of brand-new traditional porcelain over cast-iron construction. The faucet drillings are deck mounted and are 7-inch. The plumbing connection diameter of this tub is 2-inch. The tub measures 66 1/2-inch long, 30 1/8-inch wide, with feet stands 29-inch tall. There is a maximum water depth of 13-inch. The tub weighs 350 lbs when empty. This tub was made by Randolph Morris.

Randolph Morris 67" Slipper Tub 7" Rim Drillings LG67SL7WSIAC Review

I just got this tub delivered to me on Monday night. There were all kinds of things that went wrong with my order, especially with the local shipping service that was delivering it to my house. However, I am going to keep my review (for now) limited to the product. Because once my problems were resolved by Vintage Tub's customer service manager (thanks, Leanne!), and the tub actually is now sitting in my house, I can't believe how beautiful it is.

I had my tub custom-painted in standard Benjamin Moore colors, to match the room I'd just painted. The inside of the tub stays white porcelain, but you can have the outside and feet custom-painted any color you want. I gave my order with the Benjamin Moore color chip names and numbers. They got it spot-on perfect. The colors are exactly what I wanted, and the factory paint-job is flawless (minus the chips created by the delivery people). I had the tub sides painted dark chocolate brown, and the feet painted a light robin's egg blue. It looks stunning. I can't wait to have it installed. The plumbing fixtures that I bought to go with it are absolutely gorgeous as well! Even though there were some mix-ups with my order and I initially received the wrong products, or products with defects, Vintage Tub is making good on all of it, and sending me the right ones. The fixtures are beautiful.

All in all, I spent about twenty-three hundred bucks on the tub, custom paint, plumbing fixtures, white glove delivery service, and pretty tub accessories like a hanging soap dish, porcelain overflow cover, and reading rack. The process could have been a lot less stressful with better quality control and service/customer communication, but the tub itself doesn't disappoint and it almost make the whole aggravating past three weeks seem like a distant memory. I'm sure that with the first good soak, it will be. :)

I was a bit disappointed to see that the tub was made in China, because I thought when I ordered it that it was made in the hills of Pennsylvania. I'm not sure why I thought that, but I was obviously mistaken. I always try to buy American whenever I can, especially on large purchases. But the tub doesn't suffer for being China-made. It holds up quite well against tubs I looked at that were five times the cost. I actually looked at one tub that was another two thousand dollars to have it custom painted. This one, as I recall, was about a hundred and fifty to custom paint it. Quite a difference, and in this economy it was the difference (for me) between ordering a brand new tub or refurbishing the old one.

The day I discovered Vintage Tub on line was one of the luckiest days I've had all summer. I had just about given up hope on finding a beautiful tub that I could afford, after searching full-time for a month. If you're in the same boat, today is YOUR lucky day. Give them a call. Mimi was my salesperson, and she walked me through every detail of what I would need for my "woman cave." I was so relieved because after two months of looking, I had no clue about all the plumbing stuff I'd need, etc. She stayed on the phone with me one morning for well over an hour, and custom built a tub ensemble with me and met my every need. Thank you, Mimi (and yes, I have not forgotten that I promised to send you a picture of my woman cave when it's done in October!).

I highly recommend the product. I just wish the customer service and communication issues could be worked out a bit better, because the frustrations from that aspect of it really marred what could've been a fantastic experience.

Like I said, I'm gonna have a good first soak while listening to some John Mayer, and then all will be kissy kissy. :)

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